Frequently Asked Questions

Med+Proctor is a third-party company who the Wellness Center has partnered with for
immunization compliance.

Yes. Learn more. 

Yes, as long as you have at least one dose and your second dose is not yet due, you are able to attend classes.

Contact your healthcare provider, local pharmacy, or local health department to request receiving a vaccine you are missing.

If your records are in another language Med+Proctor will translate the information.

Try asking your pediatrician, primary care provider or state health department. 

Learn more. 

No; only undergraduate students are required to have a physical within one year of arriving on campus.

No, the medical exam form is there for convenience. If your provider has their own form they prefer to fill out, or if they prefer to give you a visit summary, that is acceptable--as long as your name and DOB are included on the original document--and can be uploaded to Med+Proctor.

Yes, the TB screening questionnaire is required. The form is included with the entrance health requirements packet. The screening must have been completed within the last 12 months, and if further testing is indicated, it must also have been completed within the last 12 months.

You need a dose on or after your sixteenth birthday to be considered compliant.

Consult your healthcare provider for guidance. If your provider recommends you do not receive the vaccine, please have them complete a medical exemption waiver request form. Please upload the form to Med+Proctor and email the Wellness Center after doing so.

All domestic undergraduate students are required to show evidence of an existing, creditable health insurance policy. Otherwise, they will be enrolled automatically in the Student Health Insurance Plan (SHIP).

The Student Health Insurance Plan (SHIP), provided by UnitedHealthcare and sponsored by the college, includes the following:

• Individual deductible per policy year:
  • $250 in-network
  • $600 out of network
• Pharmacy benefits
• $25,000 accidental death benefit
  
• Academic Emergency Services Global Emergency Package (including repatriation, medical evacuation. 

Between 6/20/2024 and 7/31/2024, please visit the waiver website, and follow the steps to accept coverage. 

In keeping with the 2021-22 Going Green initiative, we will not mail any plastic insurance cards.You will be able to access your card digitally.

No; with the college-sponsored student health insurance plan, only currently enrolled undergraduate students are eligible to enroll.

When you graduate, you’ll still be covered by the college-sponsored student health insurance plan until your plan expires, as long as your premium has been paid. Fall plan coverage is from 08/01/24 to 12/31/24. Spring/summer plan coverage is from 01/01/25 to 07/31/25.

Yes. Please refer to the student health insurance plan brochure that is forthcoming for details.

The forthcoming  2024-2025 Benefits Summary provides a complete list of plan exclusions.

Please contact United Healthcare's customer service team directly anytime at 1-800-767-0700 or send them an email at customerservice@uhcsr.com.

Yes. The college-sponsored student health insurance plan provides coverage in all 50 states, U.S. territories and foreign countries. Foreign nationals are not covered in their home country.

No. You don't need a referral from the Wellness Center with SHIP. If you visit an off-campus medical provider, you'll be responsible for co-pays, deductibles and any portion of the bill not covered by SHIP. You should verify with United HealthCare before scheduling an appointment to ensure that the provider is covered by United Healthcare’s plan.

 If you're already covered by an insurance policy (through parent/guardian’s plan, employer’s, or partner’s  plans), you can submit your insurance policy information for verification completely online through Academic HealthCare’s website during the waive period between 6/10/2024 and 7/31/2024.

Your plan should provide benefits similar to SHIP's plan; it must be ADA compliant and allow you to receive services within 50 miles of Decatur/Atlanta, GA.

Hard waiver” does not mean that you must enroll in the college-sponsored student health insurance plan (SHIP). It means that you must show evidence of adequate coverage by an acceptable health insurance plan.

Being enrolled in SHIP is one means to meet student health insurance requirements. We encourage you to compare SHIP against other options (for example, being a dependent on a parent/guardian’s health insurance plan, enrolling in a partner’s health insurance plan, or enrolling in an employer’s health insurance plan).

If you're not able to show proof of other, comparable health insurance coverage, you'll be enrolled automatically in the college-sponsored student health insurance plan and required to pay the premium.

Yes, all registered students may seek health services and counseling from the Wellness Center.

Hard waivers are monitored and verified by Academic HealthPlans. Academic HealthPlans will send an email message to you regarding the acceptance, need for further information, or denial of your waiver application.

No. You only need to complete the waiver process once each academic year, prior to the fall semester.

This would qualify as a life status change, and you would be allowed to purchase the college-sponsored student health insurance plan within 30 days of this event. Please email HealthInsurance@agemboutique.com for more information.

 Each request will be handled on a case-by-case basis. Please email HealthInsurance@agemboutique.com for assistance.

Please email HealthInsurance@agemboutique.com to discuss your individual situation.

Yes; Students will have the option to enroll in dental coverage with Delta Dental. Please email our contact at Academic HealthPlans, Justin Goldman, at justin.goldman@ahpcare.com for assistance with this.